From evaluation to upgrade, we hope you find Digital Chemistry products and services both easy and efficient to use. If you do have any questions or experience problems, however, we will do our best to help you as quickly as possible.

We offer online support for customers in our restricted access area, including software downloads, products and upgrades. If you are a Digital Chemistry software customer, please click the login tab on the left and enter your username and password to enter the users area.

If you are a user of Digital Chemistry software but do not yet have a username and password please contact us either by phone, fax or e-mail using the contact details below and we will let you know how you can access the site.

If the information you need is not available in the restricted area or you are not yet a customer you can of course contact our technical support department directly and we will be happy to help. In order to make your enquiry as efficient as possible, please ensure that you have as many details to hand as possible concerning the nature of your enquiry or problem and the version number and platform compatibility of the software you are using.

Digital Chemistry Ltd.

T: +44 (0)1909 515 444
F: +44 (0)1909 774 074
E: support@digitalchemistry.co.uk

If you purchased Digital Chemistry software from our Japanese Distributor, Cybernet Systems Co. Ltd., and require technical support, please contact Cybernet directly at the address below:

Cybernet Systems Co., Ltd.
Nissay Otowa Bldg. 15-6
Otsuka 2-chome Bunkyo-ku
Tokyo, 112-0012
Japan

T: +81 03-5978-5676
F: +81 03-6978-6081
E: BCI-info@cybernet.co.jp
W: www.cybernet.co.jp/lifescience/bci